Privacy Policy

Mygenmeds privacy policy explains how we use, collect, and disclose information, as well as the safeguards we take to protect our customers’ personal information. As soon as you use our website, you agree to our terms and conditions, which include our Mygenmeds privacy policies.


When you use the website, we collect personal information from you. Personally, identifiable information includes things like your name, password, home address, medical information, e-mail address, and date of birth. This information is required to react to your inquiries, offer you with further healthcare information and coupons, and complete your order, among other things.

1. On-site registration.

You must complete an online registration form before utilising some features of any Site. During registration or checkout, you will be asked to give us personal information such as your name, shipping and billing address, phone number, and email address, among other things. We may additionally ask for your gender, as well as your place of residence and/or your organization’s country of business so that we can comply with applicable laws and regulations. These types of personal data are collected for billing purposes, order fulfilment, communication with you about your order and the Sites, and internal marketing. Your personal information may be used to contact you if we have difficulty processing your order you.

2. Other Information You Provide:

If you want to provide us with extra information, we will gather it. When you fill out surveys or contest entry forms, sign up for special discounts or coupons, connect with us, submit product evaluations, or provide alternate delivery addresses, for example, you provide us with information.


When you visit the Site, we automatically receive and collect certain types of information. When your Web browser accesses our Site, for example, we employ “cookies” and Web beacons (explained below) and receive certain sorts of information. The IP address of your computer, your browser software and operating system, your web server, the date and time you access our Site, session information (such as download errors and page response times), information about your viewing, search, and purchase history, and information about the referring URL and the URL clickstream to, through, and from our Site are all examples of this information.


The website does not allow youngsters to use it, and it typically asks for their age before keeping the client’s personal information. Anyone below the age of 13 is not allowed to buy from the website.

Product Evaluations

A Purchaser can publish an item review if they choose to do so. Any review will be recognised by the email address, which other users on the website will be able to see and access. A consumer may occasionally provide a helpful recommendation without having to reveal their personal information. This could also be used as a pro tip by other audiences.

Files of Logs

The Site server, like most websites, identifies the Internet URL from which you access the Site automatically. For system administration, order verification, internal marketing, and system debugging, we may additionally log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp.


To protect the confidentiality of your personal information, the Site uses physical, electronic, and administrative processes, including Secure Sockets Layer (“SSL”) for all financial transactions. We protect your personal information online with SSL encryption, and we also take additional procedures to protect your personal information in our facilities. Your private information is only available to a limited number of people. Only personnel who require access to your personal information in order to perform a specific job are permitted access.

To protect your personal information, we use top-of-the-line security software such as Wordfence Protection, McAfee Secure, and SSL. However, we cannot guarantee total security. There is currently no such thing as 100% full security, either online or offline.

Offline Data Collection, Use, and Disclosure

The majority of the information we collect is gathered through the Site, as you may expect from us, and this Privacy Policy only pertains to such online gathering of personal information. We may also gather information offline, in which case we will make every effort to keep your personal information private. Someone phoning to place an order or ask a question is one example. We will only ask for the personal information we need to place an order or answer a query when someone calls. When we need to keep information (such as order details), we use SSL encryption to insert it into our database. (For further details, see the Data Security section above.) Another case in point is faxes. If you send us a fax, we will process it and either store it in a secure location or discard it if the information is no longer needed. There are additional ways we could obtain personal information offline (for example, someone could send us a letter with return address information), and this Policy does not address or attempt to anticipate all of those methods or uses. As previously stated, we will endeavour to treat offline collection, uses, and disclosures in the same way that we treat them online. THIS POLICY HAS BEEN UPDATED. If this Privacy Policy is changed or updated, Changes and updates will be posted on the Site so that you are always informed of what information we collect, use, and disclose. We encourage you to review this Privacy Policy on a regular basis to ensure that you are aware of any changes or updates. Please contact us at [email protected] if you have any issues with the Privacy Policy.

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